1. GoRout Help Center
  2. Frequently Asked Questions

What do I do if I can't login?

Use the "Forgot Password" link either on the desktop or mobile app.

Option 1 (See picture below):

Open up the GoRout Mobile App. From the login screen, click the Forgot Password link underneath the Sign In button. Follow next prompts to set a new password.

Option 2 (Football Users Only):

Head to "air.gorout.com" on your computer. From the login page, select the Forgot Password link at the bottom of page. Follow next prompts to set a new password.

Option 3:

If you are still unable to login after trying both Option 1 & 2, please contact your Team Success Specialist.

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