1. GoRout Help Center
  2. Frequently Asked Questions

I'm having trouble logging in — what should I do?

There are several ways to troubleshoot common login issues.

  1. Make sure you have the latest version of the GoRout app installed.

  2. Double-check that you're entering your email address in all lowercase letters.

  3. If needed, use the "Forgot Password" link to reset your password.

If you've completed the steps above but see an error message saying your email isn’t found, it likely means you’re using the wrong email address. Try any other email you may have used when setting up your GoRout account.